Terms & Conditions

Our website grants you non-exclusive limited license to use the IDX+ plugin and other products sold through our website (http://www.idxplus.net) by Katz Web Services, Inc. (the “products”) in accordance with these Terms & Conditions (the “license) issued by our company.

1. Plugin Licensing

IDX+ is licensed under the GNU general public license (http://www.gnu.org/licenses/gpl.html).

2. Automatic Upgrades

Automatic Upgrades are available to customers who have purchased a support license in accordance with the license they have purchased. A license provides automatic upgrades for a single site. You may not resell or share access to your support license key.

If you buy a license while the plugin is in Beta, you will get a lifetime of free upgrades. Once out of Beta, upgrades will be provided for a term of 2 years from the time of purchase. After 2 years, a new Support License will need to be purchased in order to continue receiving support and product upgrades.

3. Delivery

After we have successfully processed your payment, you will receive an email with the download link and support license key. This may take up to 1 hour to arrive, but usually happens within minutes of placing the order. If you do not receive an email after this time period, please contact us. You may then login to IDXPlus.net to receive support, if you use the email address you used to purchase the plugin you will have instant access to all support-related material.

4. Ownership

You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Katz Web Services, Inc.. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

5. Site Content

All site content, including imagery and documentation that is published on IDXPlus.net  is the property of Katz Web Services, Inc.. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Katz Web Services, Inc..

6. Refund Policy

As we are offering non-tangible digital goods, we do not generally issue refunds after the purchase has been made. We will be happy to consider a refund within the first 30 days of your purchase if you are unable to get the plugin to install properly on your website or if the plugin fails to perform the basic functions as designed and you have worked with the support team to try to resolve these issues. Refunds will be granted at the sole discretion of Katz Web Services, Inc. No refunds will be given after 30 days from the initial purchase. Please note that by purchasing the plugin, you agree to the terms of the Refund Policy.

7. Support

Katz Web Services, Inc. offers WordPress plugins “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components and plugins. We do not offer support via email or otherwise support WordPress or other WordPress plugins we have not developed.

Support is offered via a support license key.

If you buy a license while the plugin is in Beta, you will get a lifetime of free upgrades. Once out of Beta, upgrades will be provided for a term of 2 years from the time of purchase. After 2 years, a new Support License will need to be purchased in order to continue receiving support and product upgrades.

License holders cannot distribute, freely giveaway, or resell their license key. The license key is only transferable by contacting us and requesting an official transfer of the license to a new owner. The license is intended to be used on the license holders web site(s). Client site usage is permitted in situations where the license holder maintains an ongoing relationship with the client as a consultant. Only the license holder is permitted to request support or access support resources.

License holders are not permitted to re-post support forum content or documentation on any external websites, social media outlets, etc. Posting screen captures of this content is also prohibited. Violation will be grounds for immediate termination of the support license and all access to support content and product updates will be discontinued.

8. Transactional Emails

Katz Web Services, Inc. may on occasion send you email notifications related to your IDX+ license. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchase of IDX+.

9. Price Changes

Katz Web Services, Inc. reserves the right, at any time, to modify or discontinue, temporarily or permanently, a support license with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the site.

10. Warranty

Our plugin is guaranteed to function on a clean installation of WordPress and the version of  the dsIDXpress plugin mentioned in the requirements page. We do not guarantee it will function with all 3rd party plugins or with all web browsers. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing this plugin.

11. Acceptance

By purchasing our product(s) you indicate that you have read and agree the Terms & Conditions detailed on this page.

We reserve the right to change or modify the current Terms and Conditions with no prior notice.