Terms & Conditions

These Terms and Conditions (TOS) were last updated November 17, 2015.

Our website grants you and only you a non-exclusive limited license to use the IDX+ plugin and other products sold through our website (https://www.idxplus.net) by Talega Properties LLC. (the “products”) in accordance with these Terms & Conditions (the “license) issued by our company.

1. Plugin Licensing

IDX+ is licensed under the GNU general public license (http://www.gnu.org/licenses/gpl.html).

2. Automatic Upgrades

Automatic Upgrades are available to customers who have purchased a support license in accordance with the license they have purchased. A license provides automatic upgrades for a single site on an annual basis. You may not resell or share access to your support license key. Your support and maintenance license keys are subject to termination without refund should you resell or share access to your license keys.

IDXPlus is in Active status as of July 31, 2015. For all licenses prior to July 31, 2015, free updates will continue to be provided as originally promised by Katz. Support services however will be available in a separate plan per license activation on an annual basis.  For licenses after July 31, 2015 maintenance update and support services will be provided in a separate services plan per license activation on an annual basis. IDXPlus will issue Alpha and Beta releases in the future for those wishing to test such releases at their own risk. Alpha and Beta releases are NOT to be confused with the IDXPlus software sold in Beta status by Katz prior to July 31, 2015.

3. Delivery

After we have successfully processed your payment, you will receive an email with the download link and support license key. This may take up to 1 hour to arrive, but usually happens within minutes of placing the order. If you do not receive an email after this time period, please contact us. You may then login to the IDXPlus Forums to receive support. We suggest you use the email address you used to purchase the plugin to register for the Forums access. This is a separate registration than your IDXPlus license registration.

4. Ownership

You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Talega Properties LLC. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

5. Site Content

All site content, including imagery and documentation that is published on IDXPlus.net is the property of Talega Properties LLC. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Talega Properties LLC.

6. Refund Policy

As we are offering non-tangible digital goods, we do not issue refunds after the purchase has been made. We will be happy to consider a refund within the first 15 days of your purchase if you are unable to get the plugin to install properly on your website or if the plugin fails to perform the basic functions as designed and you have worked with the support team to try to resolve these issues. Refunds will be granted at the sole discretion of Talega Properties LLC. No refunds will be given after 15 days from the initial purchase. Please note that by purchasing the plugin, you agree to the terms of this Refund Policy. No subsequent guarantees are offered should you return and purchase the software at a later date or purchase additional copies of the software.

7. Support

Talega Properties LLC. offers WordPress plugins “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components, themes and plugins. We do not offer support via email or otherwise support WordPress or other WordPress plugins we have not developed.

Support is only offered to those customers who have paid for their annual support services and only for their activated websites for the licenses purchased.

For all IDXPlus licenses purchased from Katz prior to July 31, 2015, free updates will continue to be provided for a two year period ending on July 31, 2017.   Support services however will be available in a separate plan per license activation on an annual basis. For licenses after July 31, 2015 maintenance update and support services will be provided in a separate services plan per license activation on an annual basis.

License holders cannot distribute, freely giveaway, or resell their license key. The license key is only transferable by contacting us and requesting an official transfer of the license to a new owner. License transfers are subject to a $100 license transfer fee per activated site. The license is intended to be used solely on the license holders web site(s). Client site usage is permitted in situations where the license holder maintains an ongoing relationship with the client as a consultant; however, the client will need to register with IDXPlus and provide full contact information and website url’s for which IDXPlus will be used. Only the license holder is permitted to request support or access support resources.

License holders are not permitted to re-post support forum content or documentation on any external websites, social media outlets, etc other than those officially owned and operated by IDXPlus such as the IDX+ Official FaceBook Mastermind Group. Posting screen captures of this content is also prohibited except on official IDXPlus websites or IDXPlus Official FaceBook Group‘s social media pages. Violation will be grounds for immediate termination of the support license and all access to support content and product updates will be discontinued.

NO SUPPORT will be provided for ANY IDX+ release further than Two (2) releases prior to the current release UNLESS Talega Properties LLC has required a roll-back due to a software issue. Support will NOT be provided to any prior IDX+ release where the customer has issues that have been resolved in the current release of IDX+.

Talega Properties LLC makes no promises or guarantees as to the time it will take to resolve support issues. IDX+ support issues involve many components including WordPress and dsIDXpress which require a significiant amount of time to research, analyze, test and release for updates. Customers submitting support requests must do so in the Forums and must have first deactivated all plugins except the IDX and dsIDXpress plugins to determine if one their plugins is conflicting with IDX+ prior to submitting a support request.

8. Transactional Emails

Talega Properties LLC. may on occasion send you email notifications related to your IDX+ license. These transactional emails may include notification of licensing changes, changes to our terms and conditions, annual support and maintenance update license information, license expiration notices and other transactional emails related to your purchase of IDX+.

9. Price Changes

Talega Properties LLC. reserves the right, at any time, to modify or discontinue, temporarily or permanently, a support license, developer license or upgrade license with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the IDXPlus.net site.

10. Types of Licenses and Activation

IDX+ is offered for two license types:Basic Single and Multiple-Site. Support and upgrades for the Basic and Multi-Site licenses are provided on a per activated license for the specific activated website on an annual fee basis. Developer licenses are no longer offered and existing developer licenses prior to July 31, 2015 area are allowed for a maximum of 5 sites with each site requiring a pre-paid annual support and upgrade fee per activated license and associated website url. Any license type with support and maintenance update fees in arrears will be terminated and a grace period of thirty (10) days will be allowed to bring the support and maintenance update account current. After the thirty (15) day support and maintenance update account arrears grace period, the license will be terminated and a new license purchase will be required if the user wishes to use IDX+.

11. Warranty

Our plugin is guaranteed to function on a clean installation of the latest release of WordPress or a WordPress release we have noticed that we support and the version of the dsIDXpress plugin is the current release. We do not guarantee it will function with all 3rd party plugins, themes, hosting services, cache services or with all web browsers. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support IDX+ plugins as best we can and we will provide support for 3rd party plugin conflicts solely at our discretion. We are not responsible for any data loss that may occur as a result of installing this plugin.

12. Termination of License

Talega Properties LLC reserves the right to terminate any IDX+ license should the licensee harass, make public threats, use social media forums to discredit IDX+ or it’s owners, make accusations, threats to copy the IDX+ software and create their own version, and cause other IDX+ users to perceive the company or employees of Talega Properties LLC or its Talega Systems Division or the IDX+ series of products in a significantly negative way. IDXPlus understands that both positive and negative reviews are part of the social media world; however, IDXPlus also recognizies there’s a significant difference in a constructive negative review and one in which the review is considered a threat, harrassment or other extreme level of negative communication. IDXPlus reserves the right to remove any review it deems necessary without cause or explanation. Any IDX+ Licenses terminated will not be allowed to re-acquire IDX+ and will be immediately removed from Forums and other IDX+ account and website access. Terminated Licensees will receive no refund of their IDX+ software purchase. At it’s own election, Talega Properties LLC or Talega Systems Division may give a licenseee a warning regarding possible license termination. Such warning is at the sole discretion of Talega Properties LLC.

You agree to allow IDXPlus to verify on a random basis your license key and associated website activated url’s to ensure the software is being implemented per our Terms and Conditions. Any IDX+ installed software found to be in violation of our Terms and Conditions will be issued Notice of TOS Violation by email using the email address you used to purchase IDX+. Failure to correct the TOS violation within five (5) business days of notification of the violation will cause your IDX+ to be deactivated at our sole descretion without further notice.

13. Acceptance

By purchasing our product(s) you indicate that you have read and agree the Terms and Conditions detailed on this page.

We reserve the right to change or modify the current Terms and Conditions without prior notice.